A complete look at every feature Comni offers — from support chats to AI-powered knowledge base to full developer APIs.
Get a complete overview of your support operations at a glance. Track conversations, monitor team performance, and spot trends in real time.
Manage all customer conversations in one shared inbox. Assign tickets, track status, and resolve issues faster with your team.
See every visitor and customer in one place. Track activity, view conversation history, and understand who your most engaged users are.
Measure what matters — response times, resolution rates, ticket volume, and AI answer accuracy. Export data whenever you need it.
Make the portal truly yours. Customize colors, logo, banner, and domain. Preview changes live before publishing to your users.
Share product updates, launches, and news with your community. Pin important posts, draft before publishing, and track engagement.
Write articles once and let AI reuse them across every conversation. Organize with categories, track views, and keep content fresh.
Set up workflows that handle repetitive tasks. Auto-route tickets, send follow-ups, and trigger actions based on user behavior.
Invite teammates, assign roles, and manage permissions. Keep your support team organized and ensure the right people handle the right issues.
A shared space for internal team communication. Discuss tickets, share context, and collaborate without leaving the platform.
Extend Comni with integrations. Connect your favorite tools, add custom functionality, and build workflows that fit your stack.
Embed Comni anywhere with one line of code. Full API access, JWT auth, iframe embeds, and a floating widget — everything stays on your site.
Configure your workspace the way you need it. Manage domains, integrations, notifications, and security from one place.
Join teams using Comni to support, engage, and grow their communities.
