Comni
Product
Product
Support inboxTeam tickets & routingCommunity chatLet users help each otherTeam chatAnswer conversations togetherUsersAuto-collected profilesAnnouncementsShare product updatesKnowledge baseAI-ready articlesBrandingCustom colors & domainAnalyticsTrack queries in real timeDeveloperWidget embed & API keysCustom domainHost on your own domainAPI keysJWT auth & tokensPluginsExtend your workspace
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ComniComni

Community, support, announcements and knowledge in one fast, embeddable widget.

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© 2026 Comni. All rights reserved.

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Understand your customerscustomersusersaudience
Build better experiencesexperiencesproductscontent

Give your customers one place to connect with your team, get support, discover your knowledge, share feedback, join your community, and keep up with what you're building while making your product easier for AI to discover.

Comni
A
Acme Corp
Dashboard
9+Support Chats
Users
Analytics
Branding
Announcements
Knowledge Base
Automate
Team
4Team Inbox
Plugin
Developer
Settings

One home for everyone
around your product.

AcmeAcme
HomeHelpNewsMessagesFeedback
Search articles
Acme

How can we help?

Find answers in our help articles, catch up on the latest announcements, or connect with the community.

Ask a question

Can't find what you're looking for?
Send a message and our team will get back to you.

Sarah KimAlex RiveraMaya ChenJordan Lee

Welcome to our help center

Everything you need to get started with Comni.

Getting started guide

Set up your workspace in under five minutes.

Frequently asked questions

Quick answers to the questions we hear most.

Capture every customer signal.
Turn it into what you build next.

Sarah Kim

Sarah Kim

Product Manager

“Loving the new AI answers!”

8·just now
Alex Rivera

Alex Rivera

Customer

How do I reset my password?

Go to Settings → Security.

Got it, thanks!

maya@acme.com

Email collected

Sarah Kim

Sarah Kim

Rated the new feature

“Loving the new AI answers!”

Your team's support inbox

Open, close, and route tickets with your team in real time.

Support messages
Close tickets
Route users
Support inbox
Search conversations
AllOpenClosed
Maya Chen

Maya Chen

Active now

Maya Chen

How do I reset my password?

Go to Settings → Security.

Maya Chen

Perfect, that worked. Thanks!

Let your users talk to each other

Give your users a community chat — join them, engage with them, and let them discover answers together.

Community chat
Users help each other
Join & engage
Community1,248 members
248 online

Channels

Online

Maya Chen
Maya Chen
Priya Nair
Priya Nair
Alex Rivera
Alex Rivera
Tom Becker
Tom Becker
Zara Ali
Zara Ali
Maya Chen
Maya Chen2h

Has anyone tried the new analytics dashboard? The AI visitor tracking is really useful.

🔥 4
Priya Nair
Priya Nair2h

Yep! Our queries doubled this week.

Alex Rivera
Alex Rivera1h

Quick tip: connect your knowledge base so the AI can answer before people even ask 😄

Sarah Kim
Sarah Kim45m

Thanks for all the feedback! Roles & permissions ship next week 👀

👀 7
Tom Becker
Tom Becker12m

Is there a public API for community posts?

Sarah Kim
Sarah Kim8m

Yes — check the developer docs. Here's the link 👋

Your users at a glance

See who's reaching out, how they found you, and where they are.

Auto-collected profiles
Source tracking
Contact users
Users6 total
Search users
UserEmailAuthSourceCountryContact
Maya Chen

Maya Chen

Ticket
maya@acme.comUserTicketUnited States
Alex Rivera

Alex Rivera

Feedback
alex.r@glide.ioUserFeedbackMexico
Priya Nair

Priya Nair

Ticket
priya@nimbus.appGuestTicketIndia
Jordan Lee

Jordan Lee

Feedback
jordan@pulse.coUserFeedbackCanada
Tom Becker

Tom Becker

Ticket
tom@vela.devGuestTicketGermany
Zara Ali

Zara Ali

Feedback
zara@orbit.xyzGuestFeedbackUAE

Keep your community updated

Share product updates, launches, and news with your community.

Share product updates
Pin important posts
Draft & publish
Announcements4 total
Pinned
Published

Meet our new AI assistant

Comni now answers your customers instantly with AI trained on your knowledge base.

Sarah Kim · Updated Jul 28, 2026· Product

Published

Pricing update

New Starter and Pro plans with more generous limits for growing teams.

Alex Rivera · Updated Jul 21, 2026· Billing

Published

Slack integration is live

Route tickets and get notified about new conversations right in Slack.

Maya Chen · Updated Jul 15, 2026· Integrations

Draft

Knowledge base beta

Draft in progress: categories, search, and AI-ready articles for your docs.

Jordan Lee · Updated Jul 8, 2026· Knowledge base

Answer questions once, everywhere

Write articles once and let AI reuse them in every conversation.

Organize with categories
AI-ready articles
Track article views
Knowledge base5 articles
Create your workspaceInvite your teamSet up a custom domain

Getting started with Comni

Getting started · Sarah Kim · Updated Jul 30, 2026 · 1,248 views

How AI answers your customers

Getting started · Alex Rivera · Updated Jul 24, 2026 · 986 views

Routing support tickets

Tickets · Maya Chen · Updated Jul 18, 2026 · 731 views

Understanding your analytics

Getting started · Jordan Lee · Updated Jul 12, 2026 · 642 views

Plans & pricing

Billing · Sarah Kim · Updated Jul 5, 2026 · 517 views

Make it unmistakably yours

Brand your portal with your own colors, logo, and banner — and see it live before it ships.

Custom colors & fonts
Logo & banner
Live portal preview
BrandingPublished

Logo

Primary color

Banner image

Font

Hero title

Acme
HomeMessagesHelpNews

How can we help?

Find answers in our help articles, catch up on the latest announcements, or connect with the community.

How do I reset my password?12 answers
Getting started guide24 answers
Billing questions8 answers
https://

Use your own domain or a free subdomain

help.yourdomain.com · comni.work/yourorg

Your team, together

Invite teammates to answer conversations with you — join as a team member for free.

Invite teammates
Roles & permissions
Chat with your team
Team5 members

Members

MemberEmailHandleRole
Sarah KimSarah Kim
sarah@acme.com@sarahOwner
Alex RiveraAlex Rivera(you)
alex@acme.com@alexDeveloper
Maya ChenMaya Chen
maya@acme.com@mayaSupport
Jordan LeeJordan Lee
jordan@acme.com@jordanDeveloper
Tom BeckerTom Becker
tom@acme.com@tomSupport

Pending Invites

EmailRoleStatus
zara@orbit.xyzDeveloperInvitedCancel
priya@nimbus.appSupportInvitedCancel

Know what's working

Track AI visitors, readers, and every query answered in real time.

AI visitor tracking
Reader & query stats
Real-time answers
AnalyticsLast 7 days

12,480

AI visitors

+18%

8,231

Readers

+12%

24,905

Queries

+32%

All queries heatmap

78 this week
MonTueWedThuFriSatSun
108141414810

Build it into your product

Add a chat-only widget, or embed your full org page — articles, announcements, messages, home, and everything — with one line of code.

Chat-only widget
Full org page embed
API keys & JWT auth
Developer2 API keys
Live

Embed your help center

Add just the chat as a floating widget, or embed your full org page — articles, announcements, messages, home, and everything.

widget.html
<script>
  window.comniSettings = {
    projectId: "acme",
    theme: { accent: "#1751cf" }
  };
</script>
<script src="https://chattr.app/widget-loader.js" async></script>

The widget adds a floating launcher button that opens the chat. Pass a JWT to authenticate signed-in users.

Credentials

Org IDacme
API keyct_sk_live_••••••••••••a1b2
yourproduct.com

Get started in minutes

Create your portal, bring your team together, and go live — no code, no setup fee, no waiting.

Free to start · No credit card required

01

Create your org

  • Add your logo, brand colors, and custom domain
  • Set up your support inbox and announcement channels
  • Write your first articles with built-in AI drafts
02

Invite your team

  • Add teammates and assign roles & permissions
  • Turn on team chat to answer questions together
  • Connect your socials so profiles are collected automatically
03

Go live

  • Embed the chat-only widget with one line of code
  • Share your portal link with your users
  • Watch visitor and answer stats from day one